► Return & Exchange
‧If any returns or exchanges, please contact our customer service within 30 days from the date you have received the package, and sending after our confirmation.Sending back without informing us is not acceptable. More information please check “After-Sale Service".
‧Exchange: We accept products exchange in original, unused and unworn conditions. Please request an exchange within 10 days guarantee from the date you receiving the package. Buyer should afford the freights for exchanging products.
‧Returns: We accept returns in original, unused and unworn conditions. Please request a return within 30 days guarantee from the date you receiving the package.Buyer should afford the freights for returns. Please note that the refund will be deducted NT 15 for handling charge.
‧We will only afford the freight for exchanging or returns when you receive incorrect or defective products. The freight will be paid according to the actual shipping costs. But please note that NT 40 is the maximum amount of freight that we can provide. (We recommend to send via the post office.)
‧Convenience store (The offshore islands are not available)
‧Post office/ Remittance (remittance transfer fees NT 30 )
► Handling charge for credit card payment
We provide two systems for credit cards:
1. AllPay: No handling charge.
2. PayPal: No handling charge for NTD payments in Taiwan. Overseas orders or non-NTD payments will have handling charges by PayPal.
‧Registered mail - shipping cost NT60 (Buyer have to T/T the payment in advance)
‧Convenience store - shipping cost NT 70 (Cash on delivery, offshore islands are not available)
‧FamilyMart shipment status: http://goo.gl/7Zjc4P
‧7-Eleven shipment status: https://goo.gl/uMsB28
Please do not remittance the payment if any suspicious instruction and uncertain situations. Please contact our customer services if any questions.
The stocks will be shipped together with "Pre-Order Products".
‧LINE ID /Customer Services: @bonnyread (Typically replies instantly during business hours)
‧Facebook fan page: www.facebook.com/bonnyread.tw
‧Toll Freephone number: 0800-000-004 (Taiwan only)