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Bonny & Read provides overseas delivery for:

Hong Kong, Macau, Singapore, Malaysia, Korea, Japan, Australia, New Zealand, the United States, Canada, and European countries.

 

Delivery service for Southeast Asia, please contact our customer service team for shipping details first.  

LINE ID/ Customer Services: @bonnyread (Typically replies instantly during business hours)

Facebook fan page: www.facebook.com/bonnyread.tw 

Email: service@bonnyread.com.tw

 

How to buy

Paying Method: PayPal, Credit Card.

All overseas orders do not include in free shipping service. (Campaigns are exceptional.)

Depends on the recipient’s address, you can choose "S.F. Express" and "EMS Express" for your shipping.

Please provide the name and address of the recipient in English.

Your order will be delivered within 7-15 days depends on your country and distance.

The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Bonny & Read has no control over these charges, nor can we predict what they may be.

Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

 

Shipping Notice: 

Please provide the name on the passport or your actual name. If the package is not delivered successfully since the information of recipient was incorrect. Then the order will be canceled.

We will inform you via email when the package shipped. You can check the shipping status at you local post tracking system if you assigned “International Parcel” for delivery.

After a failed second delivery attempt of the international parcel, the post office will issue a notification and inform the addressee to pick up the parcel at the post office or other designated place. The addressee should take the notification with his ID card and chop to pick up the parcel within the 15 days after receiving the notification. 

When the package returned to us, your refund will be turned into a "STORE CREDITS" for your next purchase at Bonny & Read. (Freight not included.) Once the refund process settled, our team will inform you by e-mails. If you request to resend the package, you need to afford the freight. 

 

Important notice: 

If the delivery failed too many times and we also did not get any reply from you, some of the carriers will no longer return the parcel to us, and also there will be no refund for you.

 

 After-Sales Service

Bonny & Read DO NOT provide return and exchange service for the overseas customers. If you received incorrect items or defective products, please contact our customer service team and send us photos of the products within 10 days. Once your request has been approved, the refund will be turned into a "STORE CREDIT" for your next purchase at Bonny & Read.

Bonny & Read will do strictly quality-control and pack carefully for your orders. Please enjoy your purchase. 

 

 Freight and delivery times for reference: 

Hong Kong / Macau:

-  Delivery: SF Express、International Parcel  (Delivered within 3-7 working days)

-  Freight: NT 150 

-  Special offer: Free shipping for over NT 999 purchase orders

-  Hong Kong customer can also pick up the parcels at S.F. Store/ S.F. Service Center/ EF Locker

 

South and Southeast Asia:

Singapore, Malaysia, Vietnam, Thailand, Philippine, Indonesia, others...

-  Delivery:

1. International Parcel (Ordinary: Delivered takes 15-35 working days)

2. SF Express (Delivered within 3-7 working days)

-  Freight:

1. International Parcel: NT 200

2. SF Express: NT 380

- Special offer:

1. International Parcel: Free shipping for over NT 999 purchase orders

2. SF Express: Free shipping for over NT 4500 purchase orders

 

East Asia/ Europe and America/ Oceania/ Others:

Japan, Korea, the U.S., Canada, European countries, Africa, South America and Oceania

-  Delivery:

1. International Parcel (Ordinary: Delivered takes 15-35 working days)

2. EMS (Delivered within 21-35 working days)

-  Freight:

1. International Parcel: NT 300

2. EMS: NT 800

- Special offer:

1. International Parcel: Free shipping for over NT 999 purchase orders

2. EMS: Free shipping for over NT 4500 purchase orders

 

* CANADA offer EMS delivery ONLY .